Questions & Answers
Due to state restrictions, CCI does not sell or ship ammunition to the states of Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, New York, Rhode Island or Washington D.C. Ammunition sales to New Jersey residents are restricted to shotshell and centerfire rifle ammunition only. Ammunition components are not available to residents of Massachusetts or Washington D.C. Shipping is not available to P.O. Boxes, International, or APO/FPO addresses. Merchandise cannot be sold in California. Must be eighteen (18) years of age or older to purchase rifle or shotgun ammunition as defined by federal law. Must be twenty-one (21) years of age or older to purchase handgun ammunition as defined by federal law.
Orders may be cancelled within 24 hours after they were placed. We will do our best to accommodate your request after 24 hours, but please note once your order has begun to process in our Distribution Centers we are unable to cancel. Once orders are cancelled, payment pre-authorization related to the order will be cancelled as well.
Orders cannot be cancelled after they have been shipped. If you need to cancel an order after it shipped, please refer to our Returns policy.
For online inquiries, orders and web support, please call us at 800-948-1356. Representatives are available to answer your calls between 7 a.m. - 5 p.m. CST Monday through Friday.
For ammunition questions or to speak with a CCI Product Services team member, please call 866-286-7436. Representatives are available between 6 a.m. - 4:30 p.m. PST or 8 a.m. - 6:30 p.m. CST Monday through Friday.
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