Questions & Answers

Due to state restrictions, CCI does not sell or ship ammunition to the states of Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, New York, Rhode Island or Washington D.C. Ammunition sales to New Jersey residents are restricted to shotshell and centerfire rifle ammunition only. Ammunition components are not available to residents of Massachusetts or Washington D.C. Shipping is not available to P.O. Boxes, International, or APO/FPO addresses. Merchandise cannot be sold in California. Must be eighteen (18) years of age or older to purchase rifle or shotgun ammunition as defined by federal law. Must be twenty-one (21) years of age or older to purchase handgun ammunition as defined by federal law.

Orders may be cancelled within 24 hours after they were placed. We will do our best to accommodate your request after 24 hours, but please note once your order has begun to process in our Distribution Centers we are unable to cancel. Once orders are cancelled, payment pre-authorization related to the order will be cancelled as well.

Orders cannot be cancelled after they have been shipped. If you need to cancel an order after it shipped, please refer to our Returns policy.

Shipping charges are applied per order, as displayed during checkout. If you place multiple orders at a time you will incur shipping charges for each order placed and agree to pay shipping charges per our terms on conditions upon checkout. We reserve the right to consolidate multiple orders into one shipment that ships either via UPS or if applicable are palletized and shipped via LTL (freight truck). If orders are consolidated, no shipping charges will be refunded.
Upon receipt of an order, you will receive an order acknowledgement with an estimated sales tax. Upon acceptance of the order, the estimated tax will be adjusted to the actual tax and the charge will be revised accordingly.
We support the Second Amendment and responsible gun ownership. We remain fully engaged in the legislative and regulatory process to provide the most accurate and comprehensive information to decision makers. Like most major manufacturers in our industry, we are also members of the National Shooting Sports Foundation (NSSF). This organization helps represent our industry and our customers before CCI, state and local government entities. More information about legislation and our industry's positions can be found at www.nssf.org.
We are not currently set up to ship primers direct as they require additional certification and shipping fees as a hazardous material. We are always looking for ways to enhance our website offering and will advise if and when this changes.

For online inquiries, orders and web support, please call us at 800-948-1356. Representatives are available to answer your calls between 7 a.m. - 5 p.m. CST Monday through Friday.

For ammunition questions or to speak with a CCI Product Services team member, please call 866-286-7436. Representatives are available between 6 a.m. - 4:30 p.m. PST or 8 a.m. - 6:30 p.m. CST Monday through Friday.

We no longer distribute printed catalogs, but you can access a pdf of the latest version here.
Know the limitations of the product. Stinger will reach 300 yards, but it is not a coyote killer at that range.
First and foremost we stand for quality ammunition with the broadest selection for the rimfire shooter. The initials themselves make up the name Dick Speer and Arvid Nelson gave to their company "Cascade Cartridge, Inc.
Order direct here on the CCI website. Or, go to our dealer locator for the contact information of a retailer in your area.
The 22 WRF is a completely different cartridge than the 22 WMR. Shoot those cartridges only in guns so marked “22 WRF.” Also, we advise against the use of 22 WRF in pistols marked for that caliber, as we have found pistols that have small-diameter barrels.
Many aftermarket barrels use a match chamber to enhance accuracy. When the cartridge is fed into the barrel, it will push the bullet into the rifling, when you attempt to remove the unfired cartridge, it could stay in the rifling and only the unfired casing will be withdrawn from the gun.
Yes, you can shoot CB Shorts or Longs in your pistol/rifle. These are a reduced velocity load at about 710 feet per sec. These cartridges are made for both low velocity and low noise. While they are very accurate, they will often malfunction in a semi-auto gun.

Age Verification

Age verification has always been on the site as part of the checkout process. An upgraded software has been added to ensure those who purchase ammunition from the site are of legal age. There continues to be increased legislative pressure on the hunting and shooting industry, including how we can market to our key audiences.
AgeChecker.Net is an age verification software used by online stores that sell age-restricted products such as electronic cigarettes, tobacco, alcohol, etc. It’s a safe and trusted service to fulfill CCI and state age verification laws. This simple process is quick and easy.
Age Checker verifies about 90% of U.S. customers instantly using just name, shipping address, and date of birth. If you cannot be verified automatically using basic order information, you will be prompted to submit an image of your photo ID. This process is easy and occurs within a popup window; you will not be redirected from the checkout page. Once you have submitted a photo ID, it usually takes 10 to 30 seconds to verify.
For most customers, only name, date of birth, and shipping address is required. If age cannot be verified automatically, you will be prompted to submit an image of your government-issued photo ID. Since this software is often able to retrieve your name and address automatically from your payment or shipping credentials, you will only have to input your date of birth manually.
If you've uploaded an ID once and use the same name, shipping address, and date of birth for your next order, you won't be asked to submit an ID again. If one of those three things changes or is entered inaccurately, the system won't recognize you, triggering the ID prompt. You will have up to three attempts to get age verified.
Government-issued ID such as a driver's license, state identification card, military ID, or passport are acceptable if needed. Your name, date of birth, and the expiration date must be visible, and name on the ID must match the name on the rest of your order information. The date of birth you enter into our popup must also match the ID, even if both are above the minimum age. Accurate records will allow you to pass the ID prompt next time. Certain IDs, such as military IDs, require images of the front and back to show us the necessary information. If you are having trouble uploading two images in one submission through our popup, please email them as attachments to help@agechecker.net and your order will be manually verified. Since ID submissions are deleted automatically, two separate submissions cannot be verified.
To make it as easy as possible, there are three options for sending a photo ID:
  • Take a picture using your webcam directly from our popup.

  • Upload an image saved on any device.

  • Enter your mobile phone number and you’ll receive a text link to complete the process on your phone.

The system offers users three chances to verify their age. If the third attempt is unsuccessful, the order will not get placed and the user will be directed back to the cart to restart the checkout process.
The information you provide is used solely to verify your age and is never shared with third parties beyond our partner Age Checker for the sole purpose of verifying age. Your privacy and security are important to us. Access to all services is protected with strong 256-bit AES encryption. All personal information is stored on a private internal network that is not connected to the internet. We will securely store your date of birth, name, and address so that we can verify you without photo ID if you order again. Photo IDs are not automatically stored; they are deleted as soon as you are verified.
The products on our site require customers to be 18+ or 21+. CCI uses this software to block purchasing entirely from states or cities to meet their legal requirements.
If you are experiencing any issues during the age verification process, please email help@agechecker.net. They are available around the clock. To resolve issues unrelated to age verification (e.g. order status, product inquiries, shipping times, etc.), please contact Customer Service directly.
For more information on Age Checker, visit FAQ • AgeChecker.Net.